Frequently Asked Questions
Everything you need to know about bringing Slice into your home.
What materials are used in Slice furniture?
We prioritize sustainability and durability, using FSC-certified hardwoods, premium upholstery fabrics, and non-toxic finishes to ensure your pieces last a lifetime.
How long will it take for my order to arrive?
Standard shipping typically takes 7-14 business days. For larger furniture items, our white-glove delivery service will contact you within 5 days to schedule a specific delivery window.
Do you offer a warranty on your products?
Yes, all Slice furniture comes with a limited 5-year warranty covering structural defects and craftsmanship to give you peace of mind.
What is your return policy?
We offer a 30-day 'Home Trial' period. If you aren't completely satisfied with your purchase, you can return it for a full refund, minus a flat-rate return shipping fee.
Can I request fabric swatches before purchasing?
Absolutely. You can order up to five complimentary fabric swatches through our 'Swatch Program' to see how the colors and textures look in your space.
How do I track my delivery?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal for real-time updates.